Transparency · Fairness · Security
Galaxy Casino believes every member should have a clear understanding of the platform's rules. This page explains the terms covering accounts, bonuses, payments, gaming, and more in straightforward language.
Quick Stats
Core Policies
These rules are designed to protect both your interests and ours
Each person may register only one account. Galaxy Casino verifies the identity of every member, and duplicate accounts are strictly prohibited.
The wagering requirements, validity period, and eligibility for each bonus are clearly stated upfront. There are no hidden rules — everything at Galaxy Casino is transparent.
Withdrawals via bKash and Nagad are completed in an average of 18 minutes. With KYC verification done and bonus requirements met, there are no additional delays.
Members' personal and financial data is protected with 256-bit SSL encryption. We never sell your information to third parties.
All games at Galaxy Casino are RNG (Random Number Generator) certified. eCOGRA conducts regular audits to ensure that no game is manipulated.
Limit tools, self-exclusion, and cooling-off periods are readily available to all members. Our goal is to ensure gaming never becomes a problem.
By using Galaxy Casino (galaxycasino.asia), you confirm that you have read and fully accepted these Terms and Conditions. These terms constitute a legally binding agreement between Galaxy Casino and its members.
Galaxy Casino is an internationally recognized online gaming platform operating under a Curaçao eGaming license. This license requires us to operate in full compliance with international standards.
Although these terms are published in Bangla, the legally binding document is in English. In the event of any language discrepancy, the English version shall take precedence.
To open an account at Galaxy Casino, the following conditions must be met:
As part of KYC (Know Your Customer) verification, Galaxy Casino may request proof of identity, date of birth, and payment method documents at any time. KYC must be completed before any withdrawal can be processed.
Members are solely responsible for the security of their own accounts. Never share your password with anyone. If you suspect unauthorized access to your account, contact Galaxy Casino's support team immediately.
Galaxy Casino offers deposits and withdrawals via bKash and Nagad for members in Bangladesh. The minimum deposit amount is ৳200.
Please keep the following in mind when making a withdrawal:
Large withdrawals (above ৳1,00,000) may require additional verification. This is part of our anti-money laundering policy and is in place to protect members.
Galaxy Casino never processes withdrawals to third-party accounts. All withdrawals are made exclusively to an account registered in the member's own name.
Galaxy Casino offers a variety of bonus types. Each bonus comes with its own terms, which should be read before use.
Welcome Bonus: 200% on your first deposit — up to ৳30,000. A minimum deposit and wagering requirements apply to claim this bonus. The Welcome Bonus can only be claimed once per account.
Weekly Cashback: Cashback of 5%–25% based on VIP tier is credited directly to your real balance. There are no wagering requirements on this bonus — it can be withdrawn immediately.
All games at Galaxy Casino are RNG certified, meaning every outcome is completely random and impartial — no person or system can influence the result.
For any Sports Betting disputes regarding match results, Galaxy Casino treats official data from international sports governing bodies as final. If a game is interrupted due to a technical fault, Galaxy Casino reserves the right to refund the bet amount.
Galaxy Casino reserves the right to investigate suspicious betting activity. If match-fixing or any form of fraudulent conduct is confirmed, the associated account and bets will be voided.
The following activities are strictly prohibited at Galaxy Casino and may result in account closure:
Galaxy Casino reserves the right to suspend or permanently close an account without prior notice under the following circumstances:
Members may request to close their account at any time. Any valid real-money balance will be refunded, but unused bonus balance will be cancelled.
Galaxy Casino believes gaming is a form of entertainment — not a source of income. That's why we place the highest importance on responsible gaming.
Members can access the following tools directly from their account:
Parents are advised to keep account credentials secure on shared family devices to prevent minors from accessing this platform.
Galaxy Casino takes the protection of members' personal data extremely seriously. Your name, phone number, date of birth, and payment details provided during registration are all secured with 256-bit SSL encryption.
Galaxy Casino never sells members' personal data to third parties. However, information may be shared in the following circumstances:
Members may contact the support team to view or update their stored information. For more details, Privacy Policy Page here.
Galaxy Casino reserves the right to update these terms and conditions at any time. Members will be notified of significant changes via email or an on-platform notification in advance.
Continued use of Galaxy Casino after any changes have taken effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
These Terms and Conditions are governed by the laws of Curaçao. Any legal disputes shall fall under the exclusive jurisdiction of the courts of Curaçao.
Reading an online casino's terms and conditions can feel tedious — but Galaxy Casino believes that knowing this information can save members a lot of unnecessary trouble. That's why everything has been written in clear, straightforward language.
The most common question we receive is about bonus terms. Galaxy Casino's welcome bonus comes with a wagering requirement — meaning the bonus funds cannot be withdrawn directly; you must place a specified amount in bets first. This is standard practice across all online casinos. VIP cashback, however, is entirely different — it is credited as real balance and can be withdrawn with no wagering requirements.
A bit more detail on the withdrawal process: before making your first withdrawal at Galaxy Casino, KYC verification is mandatory. This means you'll need to submit a photo of your national ID or passport along with a selfie to the support team. This only needs to be done once and won't be required again. Once your KYC is verified, most withdrawals are processed within 18 to 30 minutes.
Galaxy Casino takes account security very seriously. No single person is allowed to hold more than one account — this rule is strictly enforced. If someone ends up with two accounts by mistake, contacting the support team right away will resolve it without any issues. However, intentionally creating multiple accounts may result in all of them being permanently closed.
One important thing to know about Live Casino games — once a bet is confirmed, it cannot be changed. Everything happens in real time with a live dealer, so it's worth taking a moment before you decide. Galaxy Casino's Live Casino is powered by Evolution Gaming, one of the most trusted live casino providers in the world.
Galaxy Casino takes responsible gaming seriously. As part of our terms, we encourage all members to play within their budget. Deposit limit tools are available directly in your account. If any member feels their gaming habits are becoming unmanageable, the self-exclusion option is always available. Upon request, the account will be deactivated for a set period or permanently.
If you have any questions about the terms, ask directly via Galaxy Casino's live chat. Responses are available in English and average under 3 minutes. Even if you'd rather not read through complex legal language, our support team is happy to explain anything in plain terms.
Galaxy Casino believes an informed member is the best kind of member. Knowing the rules reduces unnecessary mistakes, improves your experience, and keeps the relationship healthy for both sides in the long run. That's why these terms have been written in plain, accessible language.
FAQ
You've read Galaxy Casino's terms and conditions — now register and start playing with a 200% welcome bonus on your first deposit. Over 85,000 members across Bangladesh are already on Galaxy Casino.